Guest Guidelines

Please review the following guidelines to ensure a safe and enjoyable experience

Early Arrival / Late Departure Policy

Early Arrival: Check-in is at 3 PM. Early arrivals can store luggage and use facilities until rooms are ready. Early check-in is subject to availability and may incur an extra fee.

Late Departure: Check-out is at 12 PM. Late check-out requests are subject to availability and additional charges. For a guaranteed late check-out, please contact reception in advance.

Cancellation Policy

For cancellation details, please refer to the reservation page, your confirmation voucher, or contact our reservations team.

Pet Policy

Pets are not allowed in the hotel to ensure the comfort and safety of all guests.

Smoking Policy

We maintain a smoke-free environment:

  • Smoking is prohibited in all guest rooms and indoor areas.
  • Designated smoking areas are available outside.
  • A cleaning fee of THB 5,000 applies for smoking in non-smoking areas.

Child Policy

Extra Person: THB 1,100 charge for extra persons exceeding room occupancy.

Infants (0-4): Stay free when sharing a bed with parents, including breakfast if booked.

Children (5-11): Stay free with parents; breakfast is THB 225 net/night.

Children (12+): Considered adults for room occupancy.

Cribs/Rollaway Beds: Complimentary, subject to availability.

Supervision: Children must be supervised by an adult at all times, especially in public areas and near the pool.

Our website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish.
Cookie setting
Accept All
English ↓
Accommodation
Gallery
Offers
Dining
Meetings
Weddings
Facilities
Discover
About Berkeley
Contact Us
Sustainability
Direct Booking PrivilegeMy Reservations

Direct Booking Privilege

Exclusive Discounts

  • 10% off stays for members
  • 20% off à la carte menu
  • 40% off takeaway bakery items

Flexible Stay Options

  • Flexible cancellation policy
  • Late check-out until 2 PM

Enhanced Room Experience

  • Priority upgrades upon availability
  • A personalized touch to your stay

Family-Friendly Perks

  • Free stay for kids under 12
  • Family discounts and amenities

Experience the Best with Our Exclusive Membership Privileges

Sign up to experience the exclusive benefits that come with membership

Contact us

For reservation or related enquiries.

Call Now

(662) 309-9999

Email Us

[email protected]

Add Friends

@berkeleybkk

Send Message

@Theberkeleybkk

Top