Guest Guidelines

Please review the following guidelines to ensure a safe and enjoyable experience

Early Arrival / Late Departure Policy

Early Arrival: Check-in is at 3 PM. Early arrivals can store luggage and use facilities until rooms are ready. Early check-in is subject to availability and may incur an extra fee.

Late Departure: Check-out is at 12 PM. Late check-out requests are subject to availability and additional charges. For a guaranteed late check-out, please contact reception in advance.

Cancellation Policy

For cancellation details, please refer to the reservation page, your confirmation voucher, or contact our reservations team.

Pet Policy

Pets are not allowed in the hotel to ensure the comfort and safety of all guests.

Smoking Policy

We maintain a smoke-free environment:

  • Smoking is prohibited in all guest rooms and indoor areas.
  • Designated smoking areas are available outside.
  • A cleaning fee of THB 5,000 applies for smoking in non-smoking areas.

Child Policy

Extra Person: THB 1,300 charge for extra persons exceeding room occupancy.

Infants (0-4): Stay free when sharing a bed with parents, including breakfast if booked.

Children (5-11): Stay free with parents; breakfast is THB 250 net/night.

Children (12+): Considered adults for room occupancy.

Cribs/Rollaway Beds: Complimentary, subject to availability.

Supervision: Children must be supervised by an adult at all times, especially in public areas and near the pool.

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Special Offers

Discover exclusive offers and exceptional value in the heart of Bangkok!

Executive Private Airport Connection

Enjoy a hassle-free stay with our Value Stay Package—comfortable accommodation plus airport transfer for a seamless, convenient trip!
Start from THB 9,999
BOOK NOW

About Offer

  • Start from 9,999 THB for minimum 3 nights stay
  • Safe and comfortable transportation between the airport and The Berkeley Hotel Pratunam with your personal chauffeur

Included

  • Daily breakfast
  • One-way Bangkok airport transfer in a sedan car (seats up to 3 passengers)
  • Complimentary in-room Wi-Fi
  • Late check-out by 2 PM.
  • Usage of Swimming Pool at Main Tower
  • 40% discount for bakery takeaway
  • 20% discount for à la carte menu
  • Usage of Fitness Centre
  • Free parking space

Terms & Conditions  

  • The package price is for a one-way airport transfer per car, available for travel to or from either Don Mueang Airport or Suvarnabhumi Airport
  • Guests need to provide the arrival and departure flight details either during reservation made or before your travel date to [email protected]
  • The transportation that can accommodate up to 3 passengers with either
      • 2 large suitcases and 2 hand luggage items, or
      • 1 large suitcase and 3 hand luggage items

Service Information

Our Featured Offers

View all

The Ultimate Bundle Experience
View offer
Embark on an Urban-to-Nature Adventure
All-inclusive package Start from THB 15,000.-
5 days 4 nights for 2 persons
1
/
1
View offer

The Ultimate Bundle Experience

Embark on an Urban-to-Nature Adventure
All-inclusive package Start from THB 15,000.-
5 days 4 nights for 2 persons
1
/
1

Contact us

For reservation or related enquiries.

Call Now

(662) 309-9999

Email Us

[email protected]

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