Guest Guidelines

Please review the following guidelines to ensure a safe and enjoyable experience

Early Arrival / Late Departure Policy

Early Arrival: Check-in is at 3 PM. Early arrivals can store luggage and use facilities until rooms are ready. Early check-in is subject to availability and may incur an extra fee.

Late Departure: Check-out is at 12 PM. Late check-out requests are subject to availability and additional charges. For a guaranteed late check-out, please contact reception in advance.

Cancellation Policy

For cancellation details, please refer to the reservation page, your confirmation voucher, or contact our reservations team.

Pet Policy

Pets are not allowed in the hotel to ensure the comfort and safety of all guests.

Smoking Policy

We maintain a smoke-free environment:

  • Smoking is prohibited in all guest rooms and indoor areas.
  • Designated smoking areas are available outside.
  • A cleaning fee of THB 5,000 applies for smoking in non-smoking areas.

Child Policy

Extra Person: THB 1,300 charge for extra persons exceeding room occupancy.

Infants (0-4): Stay free when sharing a bed with parents, including breakfast if booked.

Children (5-11): Stay free with parents; breakfast is THB 225 net/night.

Children (12+): Considered adults for room occupancy.

Cribs/Rollaway Beds: Complimentary, subject to availability.

Supervision: Children must be supervised by an adult at all times, especially in public areas and near the pool.

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Special Offers

Discover exclusive offers and exceptional value in the heart of Bangkok!

Stay with Romantic Celebration

Enjoy a memorable getaway filled with love, luxury, and special moments for two
THB 9,999
BOOK NOW

About Offer

  • Minimum 3 Days 2 Nights
  • Start from 9,999/stay

Included

  • Breakfast for 2 persons
  • The Oak Bar credit cash valued THB 2,000/ stay
  • Flower decoration in room
  • 1 Bottle of Sparkling Wine
  • Guarantee late check out by 2 PM.
  • 1 Time Thai Massage for 2 persons at Let’s Relax
  • 20% Off for A La Carte menu
  • 40% Off for take away bakery

Service Information

Our Featured Offers

View all

Stay with Ultimate Spa Retreat
View offer
Luxurious 5-star accommodations and
spa treatments at Let’s Relax Spa.
Start from THB 3,999

Stay with Dim Sum Indulgence
View offer
Room with Breakfast + unlimited Dim Sum delight!
Start from THB 4,199/night for 2 person

Stay with Seafood Dining
View offer
Room with Breakfast and indulgent Seafood Buffet
Start from THB 4,999/night for 2 persons
1
/
3
View offer

Stay with Ultimate Spa Retreat

Luxurious 5-star accommodations and
spa treatments at Let’s Relax Spa.
Start from THB 3,999
View offer

Stay with Dim Sum Indulgence

Room with Breakfast + unlimited Dim Sum delight!
Start from THB 4,199/night for 2 person
View offer

Stay with Seafood Dining

Room with Breakfast and indulgent Seafood Buffet
Start from THB 4,999/night for 2 persons
1
/
3

Contact us

For reservation or related enquiries.

Call Now

(662) 309-9999

Email Us

[email protected]

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